I've purchased, own, and have multiple vehicles serviced at Mercedes-Benz of Memphis. The experience and people have always been top notch! Even now under new ownership I've had the pleasure of meeting some of the new leadership and am impressed and looking forward to even more great things to come from Ben, Rafael, Tom & Tim... this is just a few of the great people there, both new and old. Give them a chance to earn your business, I don't think you'll be sorry!

From the moment I walked into Mercedes Memphis, I was treated with professionalism, warmth, and genuine care. The showroom was spotless, the atmosphere was inviting, and every staff member I interacted with went above and beyond to make my experience memorable. My sales advisor, John McKinley was outstanding—knowledgeable, patient, and incredibly attentive. He took the time to understand what I was looking for, answered all my questions without any pressure, and helped me find the perfect Mercedes that fit both my needs and lifestyle. The entire buying process was seamless. From test-driving to financing, everything was handled with transparency ...

Merlee Bryan and the Mercedes-Benz of Memphis team were absolutely exceptional throughout my car-buying experience. With their recent leadership transition — shoutout to Rafael Mercedes — Merlee was incredibly transparent and communicative every step of the way. I drove away with the car I had been dreaming of and couldn’t be more excited and proud of my purchase. If you’re in the market for your first or next Benz, this is the team you want by your side!

Jeff Echols was outstanding, I appreciate the impeccable service and attention to detail. I was also privileged to meet the new owner Mr. Rafael Mercedes, lll. Welcome to Memphis! Mercedes in my opinion; is ...excellence...PERSONIFIED! Thanks for your support.

Could not have asked for a better salesman, very helpful, professional. Mark Kennedy is the best

Great experience with new ownership, Will Duff was the best salesperson I’ve ever dealt with!

Merlee Bryan, was the best salesperson I’ve ever dealt with in my entire car-buying experience. Her patience and the fact that she was always just a call or text away whenever I had a question truly meant a lot. Continue to be great at what you do, and thank you so much for everything Merlee!”

I was pleasantly surprised by the improvements under the new ownership. Their focus on customer satisfaction was impressive and I had a seamless experience servicing my GLE450. I will continue to come back and will also look to purchase a new vehicle in the future.